Introduction

Marshall Window Cleaning Ltd. ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services or visit our website.

Information We Collect

We may collect the following types of information:

Contact Information: Name, email address, phone number, and postal address when you request a quote or contact us.
Property Information: Details about your property to provide accurate quotes.
Payment Information: Payment details processed securely through our payment providers.
Website Usage: Information about how you use our website, collected through cookies and similar technologies.

How We Use Your Information

We use your information to:

Provide quotes and deliver our cleaning services
Contact you about your bookings and appointments
Process payments
Send service reminders (with your consent)
Improve our services and website
Comply with legal obligations

Data Sharing

We do not sell your personal information. We may share your data with:

Payment processors (e.g., GoCardless) to process payments
Service providers who help us operate our business
Legal authorities if required by law

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

Your Rights

Under data protection law, you have rights including:

The right to access your personal data
The right to rectification of inaccurate data
The right to erasure (right to be forgotten)
The right to restrict processing
The right to object to processing
The right to data portability

Cookies

Our website uses cookies to improve your experience. You can control cookies through your browser settings. Essential cookies are required for the website to function properly.

Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

Email: info@mwindowcleaning.co.uk
Address: 27 Wright Way, Sawtry, PE28 5WW

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.